Cura Consulting helps aged care providers turn compliance into connection - optimising admissions, occupancy, and consumer engagement
Our Services
Consumer Experience & Journey Optimisation
We support providers in strengthening every step of the consumer journey, from first contact through to ongoing care and connection
We conduct comprehensive reviews to identify barriers to performance, streamline operations, and uncover opportunities for improvement
Based on these insights, we co-design tailored strategies to address immediate challenges and drive sustainable improvements.
The result: a clear, connected consumer led experience that strengthens trust and encourages long-term engagement.
Change Management – Sales & Admissions Process Transformation
We help providers revitalise underperforming admissions and sales processes through effective change management.
We assess current workflows to identify inefficiencies, barriers, and gaps.
We then design and implement practical, performance-driven systems aligned with your goals.
The result: ensuring improvements are embedded and embraced across your team for long-term impact.
Board Advisory – Consumer Advisory Bodies & Governance
We support boards with expert advice on Consumer Advisory Bodies and compliance with the strengthened Aged Care Standards and legislation.
We help boards understand the operational and compliance risks of not having a functioning advisory body. We can also chair Consumer Advisory Bodies on your behalf, ensuring independent, high-quality representation.
The result: ensuring boards are well-informed, compliant, and positioned to lead with integrity in a shifting regulatory landscape.
About
our company
Cura Consulting supports Aged Care organisations and their boards to strengthen governance and accountability, with a particular focus on admissions, compliance, and enhancing the overall consumer experience. We provide practical, board-level advice on governance and the establishment of effective Consumer Advisory Bodies. Our approach ensures providers are not only compliant with the strengthened Aged Care Quality Standards and the new Aged Care Act, but are also actively upholding the rights, voice, and dignity of older Australians.
